N/A Account Names

I don't know what happened. When I started up Quicken this morning the majority of my listing of accounts is N/A. I did run the update but no effect. Now what do I do? I do have a snapshot but I can't attach it.

Best Answers


  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working?

    Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems

  • Susan Welsh
    Susan Welsh Member ✭✭
    I did reboot and shutdown and it didn't work. I've been a user of Quicken for many years and currently running yr 2020, V R23.14, build I'm suspicious of a free program I ran yesterday that could have caused this; from Malwarebytes called AdwCleaner. I had Malwarebyes Premium 3.83 for sometime.
  • Susan Welsh
    Susan Welsh Member ✭✭
    Answer ✓
    Restore worked beautifully. Thank you for your help. I don't know what caused it so I'll not run that free program from Malwarebyes again.
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