After installing the latest update, my system is jamming up when I attempt to update balances.
ToddF55
Quicken Windows Subscription Member
With the balance update request, I received a screen that says my log in failed and get a "re-try" button. However, the system is locked on that screen and I'm not able to do anything except to re-boot my computer. Any idea on how to correct this issue?
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Best Answer
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The alert I gave you notice about was closed as "resolved" yesterday.If you are still having problems during One Step Update, please try this:
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Click the "Sign in as a different user" link immediately above the "Mobile and Web" group.
- Sign out, then sign back in to your Quicken account using your current (correct) Quicken ID.
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Answers
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Are you trying to log in to the Quicken ID?
If so, an Alert has just been posted:
https://community.quicken.com/discussion/7863055/new-11-6-19-oops-something-went-wrong-error-when-signing-into-quicken-id
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what version of Quicken --- Help --> About Quicken
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My Quicken Version is R23.140
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The alert I gave you notice about was closed as "resolved" yesterday.If you are still having problems during One Step Update, please try this:
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Click the "Sign in as a different user" link immediately above the "Mobile and Web" group.
- Sign out, then sign back in to your Quicken account using your current (correct) Quicken ID.
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This discussion has been closed.