I am having problems with start up. Home screen comes up but I then get an unexpected error message?

My renewal starts today but I do not have access to my data. Is the renewal why?
The error message stated that there was a improper shut down. We did have a power outage. Could this cause this repeated error message every time I start up.

Any suggestions

Best Answer


  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Have you tried starting Quicken by holding down the Ctrl key while double clicking the Quicken icon? You need to hold the key until Quicken fully starts. Your data file will not be loaded.
    Quicken Subscription HBRP - Windows 10
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