Is the issue reported on 10/25 still ongoing even though it is posted a resolved?

I have been unable to update my Credit Union accounts using one step update since 10/25. I see that the issue was reported and closed, but it appears to still be an issue with ESL Federal Credit Union. I have tried to update the connection as well as try adding a new account (I have not tried to deactivate and reactivate because the original issue advised not to do this). Nothing I have tried will solve the issue

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