Error code cc-502 with Associated Bank - is this a known problem that is being worked on?

Have been receiving error code CC-502 since 12/12/19 when trying to download from Associated bank. Have deactivated then tried to activate again. Msg, "Quicken can't add this account because the Associated Bank website is temporarily unavailable." Error: CC-502.

Best Answer

Answers

  • NotACPA
    NotACPA SuperUser, Windows Beta Beta
    If it's being worked on ... it's being worked by the bank ... NOT Q.
    Q user since DOS version 5
    Now running Quicken Windows Subscription,  Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
  • greggru
    greggru Member ✭✭
    Msg from Associated Bank on 12/13/19
    "It is a known issue with Quicken. It is something that is not an error on our end. I do apologize for the inconvenience."
  • the same problem, very frustrating
  • Rich Cook
    Rich Cook Member ✭✭✭
    > @greggru said:
    > Msg from Associated Bank on 12/13/19
    > "It is a known issue with Quicken. It is something that is not an error on our end. I do apologize for the inconvenience."

    Um, if it's an issue with Quicken, how is it not an error in Quicken? I don't understand the context of this reply.
This discussion has been closed.