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Incorect bill data downloaded from AT&T

When i download my latest bill from AT&T I am receiving the incorrect information..ie..the due date is wrong. Is this an issue many people are having?

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Answers

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello Rich Ard,

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    If you are still experiencing this trouble, may I ask that you provide the incorrect due date that you are seeing in Quicken?

    This way I can compare this date to what is being reported on the online biller profile.

    Thank you,

    -Quicken Tyka
    ~~~***~~~
  • Rich Ard
    Rich Ard Member ✭✭
    pops up as december 18 the proper due date is the 7th
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello Rich Ard,

    Thank you for the response and for reporting the incorrect date.

    I was able to locate your profile and view the AT&T bill, I do see that instead of a due date is listed the due date states "Soon."

    I have gone ahead and reported this to our services provider, please allow 24-48 hours and please follow up if you still see an incorrect date being listed.

    Thank you!

    -Quicken Tyka
    ~~~***~~~
  • Rich Ard
    Rich Ard Member ✭✭
    it is still posting the incorrect due date
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