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I hit the exit button from the file and now have a blank page and it seems to be locked

I shut down my computer but still cannot access my bank checkbook

Best Answer


  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited December 2019
    I'm guessing you have 2 issues -
    1 - you did the File --> Exit - and Quicken froze with a blank screen
    2 - when using Quicken, you want to access your bank checking account
    We need more details in order to help ...
    What version of Quicken .... -- Help --> About Quicken
    Have you setup your bank checking account within Quicken,
    and now, for some reason can't download the transactions via One Step Update ?
    Quicken 2020 Deluxe - Subscription - Windows 10
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