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I hit the exit button from the file and now have a blank page and it seems to be locked

I shut down my computer but still cannot access my bank checkbook

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Accepted answers

Try restarting your computer instead of shutting down.

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Try restarting your computer instead of shutting down.

I'm guessing you have 2 issues -

1 - you did the File --> Exit - and Quicken froze with a blank screen

2 - when using Quicken, you want to access your bank checking account

We need more details in order to help ...
What version of Quicken .... -- Help --> About Quicken

Have you setup your bank checking account within Quicken,
and now, for some reason can't download the transactions via One Step Update ?

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