Cloud Sync problem

Ed Wilson
Ed Wilson Member
Every time I try to sync to the cloud when I close out I get the following message,
The desktop transaction in ""on"" for $0.00was not synced
The referenced resource (parameter=accountid, id=154183166483562496) does not exist

I tried finding this transaction and cannot. The message sayes apply reccomended fixes, but does not give one. When I click Apply now, at bottom the whole sync process and then comes back to the message above.
Help, Ed Wilson

Best Answer

Answers

  • miklk
    miklk SuperUser, Windows Beta Beta
    To reset the cloud see the steps below:
    1. Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
    2. Click Reset your cloud data.
  • Tried that and I still get the same message
    ED
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