Cloud Sync problem

Ed Wilson

Every time I try to sync to the cloud when I close out I get the following message,
The desktop transaction in ""on"" for $0.00was not synced
The referenced resource (parameter=accountid, id=154183166483562496) does not exist

I tried finding this transaction and cannot. The message sayes apply reccomended fixes, but does not give one. When I click Apply now, at bottom the whole sync process and then comes back to the message above.
Help, Ed Wilson

Quicken_Tyka

Hello @Ed Wilson

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

If you haven't done so already, please take a moment to review the steps and information available here.

If the trouble continues to persist after these steps, I would contact support directly for advanced troubleshooting.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka 

miklk

To reset the cloud see the steps below:

1. Go to Edit > Preferences > Quicken ID, Mobile & Alerts.
2. Click Reset your cloud data.

Ed Wilson

Tried that and I still get the same message
ED

Quicken_Tyka

Hello @Ed Wilson

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a follow-up response.

If you haven't done so already, please take a moment to review the steps and information available here.

If the trouble continues to persist after these steps, I would contact support directly for advanced troubleshooting.

https://www.quicken.com/support#contact-support

Thank you,

-Quicken Tyka