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Transactions downloaded but not appearing below register

Quicken for Windows 2019, R20.15, build 27.1.20.15
Everything was fine yesterday. Today I do a one-step update and see red flags next to five accounts, indicating transactions have been downloaded (and there have been transactions since yesterday, so that is no surprise). Yet below every register, it reads Downloaded Transactions (0) and there is no list of them anywhere. I also attempted to report a problem from within Quicken, filled out the form, submitted it, and after a couple of minutes was told that the submission failed. My internet connection is solid and the computer has no issues.

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