new desktop

Tyler

i got a new desktop computer so i downloaded quicken. i have the subscription based version. i copied the file from old desktop to new desktop via USB. I am signed in with the same ID on my desktop as i am on my mobile devices. my wife has enterered some receipts from costco from her phone app. they show on her phone and my phone but they dont show on the desktop. also i have entered some transactions on my desktop that are not syncing to the mobile devices...i am fairly confident i am syncing properly.

Valderi

Did you transfer your data from Backup & Restore?
I would reset the Q loud account.

Tyler

yes i did from back-up & restore. how do you resent cloud account?

Tyler

i signed out of the quickenid on desktop and signed back in. that appears to have one the trick