Reset Mobile App PIN

IsThatYourBag

My mother uses the iOS mobile app for data entry. Somehow she enabled the PIN feature, and can no longer access the app. No idea of the PIN.

How can I reset the app?

Quicken_Natalie

Hello @IsThatYourBag,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

To clarify, are you referring to the Use Quicken Passcode feature located in the Quicken Mobile App settings?



If so, I was able to successfully disable the Passcode by uninstalling and then reinstalling the Quicken Mobile App.

Please let us know if this helps to resolve this matter for you!

-Quicken Natalie

Quicken_Natalie

Hello @IsThatYourBag,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

To clarify, are you referring to the Use Quicken Passcode feature located in the Quicken Mobile App settings?



If so, I was able to successfully disable the Passcode by uninstalling and then reinstalling the Quicken Mobile App.

Please let us know if this helps to resolve this matter for you!

-Quicken Natalie