How do I turn off Synching Quicken to Quicken Cloud?

the1drjazz

I am running the latest version of Quicken 2017 (R19.7) and I cannot determine how to turn Synchronizing Quicken to Quicken Cloud OFF. I have searched all the FAQs from Quicken and none work.

markus1957

To stop syncing for good, go to Edit>Preferences, Quicken ID. Sign on as a different user. Sign back in with your same credentials but choose Do Not use Mobile during the sign in process.

NotACPA

TOOLS, Schedule Updates and UNcheck "Sync Quicken Cloud"

the1drjazz

NotACPA, thanks for your quick answer. I looked and, believe it or not, the box is currently not checked and I am still being prompted to Synch whenever I close the account or chose to open another one.

the1drjazz

I just now noticed that in Tools - One Step Update the box for "Synch to Quicken Cloud" is checked. I never use One Step Update but would this check box also control synching when I turn Quicken off or chose to open another account?

the1drjazz

I just tried unchecking the box and when I do the "Update Now" button greys out and becomes inactive so I am not able to save the One Step Update Settings with the box unchecked?

markus1957

To stop syncing for good, go to Edit>Preferences, Quicken ID. Sign on as a different user. Sign back in with your same credentials but choose Do Not use Mobile during the sign in process.

the1drjazz

Markus1957,
Thank you for your post. When you say "sign back in with your same credentials" do you mean my current userid and PW or the different ones that I used to sign in as a different user per your suggestion?

markus1957

Your current/probably only ID & password.  "Sign in as a different user" is just a reference to the actual name of the link.  It's unlikely you have multiple working IDs/PWs, but in 2017 you might.  If you do have more than one, use the one associated with the Quicken account your version is registered with.  You are basically just signing out and back in; choosing not to use mobile during the sign back in process.

the1drjazz

Markus1957
Thank you very much for your help. I was able to successfully perform what you suggested and I am now able to sign back into my Quicken for Windows. I actually had to request a password reset in order to access my account, but at least that worked.