EVERY time I go into Quicken it needs passwords

trikester

I've used Quicken for well over 20 years, switched to MAC about 10 years ago, so lived with many problems there, but I just "upgraded" to the newest version with subscription hoping it would fix the aggravation of updating transactions. NOPE. Every time I start Quicken, it opens fine, all good till I hit the update accounts circle, then I start getting requests for passwords for different banks' accounts. All the while SAVE THE PASSWORDS in Keychain is checked, I have to go into each account inputting passwords, and getting the 6 digit code from banks to update. This is the opposite of convernience IMO. Is there a way to get it to save this information or should I just give up. The upgrade made no improvements that I can see at all from the MAC 2017 version I'd been using before.

John_in_NC

Hi, Trikester:

In general, Quicken will learn the passwords for various accounts. Some banks prohibit this for security reasons, and will always prompt for passwords each update. I don't know if you are dealing with such financial institutions. Being that you had this problem in both 2017 and the current subscription, that might be the case.

I suggest you reach out to official Quicken support so that they can investigate. They have more tools to monitor what is going on that us fellow users do:

https://www.quicken.com/support#contact-support

John_in_NC

Hi, Trikester:

In general, Quicken will learn the passwords for various accounts. Some banks prohibit this for security reasons, and will always prompt for passwords each update. I don't know if you are dealing with such financial institutions. Being that you had this problem in both 2017 and the current subscription, that might be the case.

I suggest you reach out to official Quicken support so that they can investigate. They have more tools to monitor what is going on that us fellow users do:

https://www.quicken.com/support#contact-support