Category and class entries gone

J D Thomas

Over the past couple of weeks or so, probably since one of the more recent updates, many of my split transactions are missing category and tag data. Sometimes everything in those fields are gone, and sometimes several are missing and some show. This doesn't seem to be affecting the memo fields, only category and tag.
Has anyone else noticed this anomaly?

J D Thomas
ThomaStudios

Greg_the_Geek

Are you using Quicken for Windows? You posted the same post in the Mac section.

If so, you should not access your active Quicken data file from a Dropbox folder. It can lead to corruption.

Never open your data file or backup file directly from Dropbox.  Always move the file to your desktop computer, then open it, to prevent file damage.

https://www.quicken.com/support/can-i-share-my-quicken-file-between-multiple-computers-using-dropbox

If you're not using Quicken Mobile or Quicken on the Web, I would disable syncing to the QC.

Greg_the_Geek

What is the path to the folder that contains your Quicken data file? Do you have Controlled Folder Access enabled in Windows Defender? Are you using OneDrive, Dropbox or Google Backup? Are you syncing to the Quicken Cloud?

Greg_the_Geek

Are you using Quicken for Windows? You posted the same post in the Mac section.

If so, you should not access your active Quicken data file from a Dropbox folder. It can lead to corruption.

Never open your data file or backup file directly from Dropbox.  Always move the file to your desktop computer, then open it, to prevent file damage.

https://www.quicken.com/support/can-i-share-my-quicken-file-between-multiple-computers-using-dropbox

If you're not using Quicken Mobile or Quicken on the Web, I would disable syncing to the QC.