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Quicken Classic for Mac
File Conversion and Backup (Mac)
Update to vs 5.14.2 has caused overall balance issues and no longer transferring old salary categori
Johneh
According to the latest upgrade my balance has increased incredibly, ie millionaire, and all my previous salary category entries no longer transfer over to a new transaction using the same amounts. All this was discovered when trying to reconcile my bank balance. Is it possible to revert to the previous version of Quicken until all this is worked out?
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Quicken_Natalie
Hello
@johneh
,
Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.
I suggest restoring from a backup made prior to when this issue began to occur. You may find more information and steps to do so available
here
.
If the issue persists, I suggest contacting
Support
directly for more advanced troubleshooting. Support has access to tools and information that the Community does not have, and will work with you towards resolving this.
Thank you,
Quicken Natalie
All comments
Quicken_Natalie
Hello
@johneh
,
Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.
I suggest restoring from a backup made prior to when this issue began to occur. You may find more information and steps to do so available
here
.
If the issue persists, I suggest contacting
Support
directly for more advanced troubleshooting. Support has access to tools and information that the Community does not have, and will work with you towards resolving this.
Thank you,
Quicken Natalie
Johneh
Thanks for getting back, I will revert to the previous version and wait to see how things work out with future updates.
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