Update to vs 5.14.2 has caused overall balance issues and no longer transferring old salary categori

Johneh

According to the latest upgrade my balance has increased incredibly, ie millionaire, and all my previous salary category entries no longer transfer over to a new transaction using the same amounts. All this was discovered when trying to reconcile my bank balance. Is it possible to revert to the previous version of Quicken until all this is worked out?

Quicken_Natalie

Hello @johneh,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

I suggest restoring from a backup made prior to when this issue began to occur. You may find more information and steps to do so available here.

If the issue persists, I suggest contacting Support directly for more advanced troubleshooting. Support has access to tools and information that the Community does not have, and will work with you towards resolving this.

Thank you,

Quicken Natalie

Quicken_Natalie

Hello @johneh,

Thank you for taking the time to visit the Community and post your issue, although I apologize that you have not yet received a response.

I suggest restoring from a backup made prior to when this issue began to occur. You may find more information and steps to do so available here.

If the issue persists, I suggest contacting Support directly for more advanced troubleshooting. Support has access to tools and information that the Community does not have, and will work with you towards resolving this.

Thank you,

Quicken Natalie

Johneh

Thanks for getting back, I will revert to the previous version and wait to see how things work out with future updates.