Recently updated from Win 7 Pro to Win 10 Pro - Now Quicken Crashes Often

Last week I updated from Windows 7 Pro to Windows 10 Pro. My Windows 10 version is 1903. My Quicken version is R24.11. Since I updated I have repeated crashes of Quicken, mostly if not always when I enter a transaction from the Bills & Income tab. Just quits abruptly and dumps me back to my Windows desktop. Also, now when I try to click on Bills & Income, the Bills, Income, and Transfers screen is initially blank until I click on it. Anybody else?


  • UKR
    UKR SuperUser ✭✭✭✭✭

    Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
    Please perform all the steps in this document:
    Troubleshooting 101 - Fixing Software Installation and Data File Problems

  • John Dozier
    John Dozier Member ✭✭
    Thanks. Before I received your reply I ran the Validation routine. It found the old QEL file to be corrupt and only some of the data could be recovered. Not sure what the QEL file contains. Then there were a few other transactions with errors or out of date pointers. But the problem seems to have been corrected.
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