Cannot get my Mac to recognize new installation

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dru956
dru956 Member ✭
in Installing and Updating (Mac)
I just paid for a new version of Quicken for Mac. It says I'm good until January 2021. However, the computer will not recognize the new version and asks for me to renew so I can proceed. I am not going to purchase the software twice. What have I not done?
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  • dru956
    dru956 Member ✭
    Answer ✓
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    Thanks for your help. Not long after I posted the question it cooperated and somehow it loaded and I'm up and running.

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  • splasher
    splasher SuperUser ✭✭✭✭✭
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    IIRC, you can have more than one version (year) running on the Mac, are you sure that you are starting the correct one?

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • dru956
    dru956 Member ✭
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    Thanks for your help. Not long after I posted the question it cooperated and somehow it loaded and I'm up and running.
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