Can't add investment accounts from RBC

gcbaxter
gcbaxter Quicken Canada Subscription Member
in All Things Canadian (Mac)
Hi, I have the latest Canadian Deluxe version (5.14.2) for Mac. I have attempted numerous times to add investment accounts from RBC including RRSPs and TFSAs and when I attempt to add the accounts, it asks the type of investment (which I enter), then takes me to my banking login information and then when it connects it only lists my bank accounts and credit card accounts (which are already in quicken). It does not list any of my investment accounts to add. Has anyone experienced this and if so is there any fix available? Customer support form quicken was unable to figure this out and suggested it is a bank issue. If so I assume others are having the same problem?

Answers

  • Valderi
    Valderi Quicken Canada Subscription Member ✭✭✭✭
    I have RBC investment accounts and it does'nt sync. It looks it's normal for canadian banks.
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