Starting Quicken

jtmiers
Member ✭✭
I am running Quicken 2020 Build 27.1.24.11. I am unable to start Quicken by clicking on the desktop icon. It attempts to load the data file, then hangs and I am forced to shut down the process. I am however able to start Quicken and load the data file by holding down Ctrl+Shift and launching Quicken. This allows me to load the data file and work normally. Any idea why this would be?
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Best Answer
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The fix appears to be to check "Run as Administrator" on the Quicken shortcut. It must have to do with they way my laptop is setup with file permissions.0
Answers
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What happens if you find the data file in Windows Explorer and double-click on it there?Also, where is the data file located and what is its name?-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
Do you have Controlled Folder Access enabled in Windows Defender? Are you using OneDrive, Dropbox or Google Backup?
Quicken Subscription HBRP - Windows 100 -
Double clicking the file in Windows Explorer results in the same behavior where it hangs up and doesn't load. I store the file in a personal folder. It's named Miers10.qdf.
I use OneDrive and DropBox, but not for Quicken. Can't tell on Controlled Folder Access - it's a policy that's locked my the administrator for my company.
Ctrl-Shift appears to be the only way to open the file. What does Ctrl+Shift do that the other methods don't?0 -
Actually, it's just the Ctrl key. Pressing the Ctrl key while starting Quicken tells Quicken not to open a data file. What is the full path to your data file?Quicken Subscription HBRP - Windows 100
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Interestingly, it only works with Ctrl-Shift and not just Ctrl. File path is - C:\Users\jeffrey.t.miers\Documents\Data\Personal\quicken data\current.
When I use Ctrl+Shift it appears to run as Administrator, which may have something to do with it.0 -
Have you checked the owner/permissions on your Quicken folder and data file? Have you tried moving your data file to C:\Users\jeffrey.t.miers\Documents\Quicken?Quicken Subscription HBRP - Windows 100
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Could there possibly be a space in the file's name immediately before the "."?-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list0 -
The fix appears to be to check "Run as Administrator" on the Quicken shortcut. It must have to do with they way my laptop is setup with file permissions.0