Cash deposit when transferred to a bank account is seen as other expenses in cash flow

Question

I receive cash from a tenant, so when I receive it in quicken I put it into the cash account. Then when I go to the bank I put that cash into the bank account. In Q. I transfer that money into the bank account. But it's seen as a expense in the Rental/cash flow/ outflow. It's not a lost, it's a transfer, or maybe I don't understand something.

Quicken Sarah · Accepted Answer

Hello @albator159

Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

May I ask, how are you entering the Rent payment transaction in Quicken?

From the Rental Property tab > Rent Center?  Or directly in the register of the cash account?

If needed, more information on the Rental Property Tab and tracking Rent Payments is also available here and here.

Please let us know if this information helps to answer the question, or if the Community may be of any further assistance.

Thank you,

Sarah