Change owner of database

exofriend

A couple of years ago I created a new database for tracking my mother-in-law's finances for her. I wanted hers to sync to the cloud so she could look at it, but I don't sync my own personal database, and I didn't want her to have access to my account. So I paid for another subscription to Quicken and now she has a logon, and her database sync's with her account in the cloud. However, even though it's still useful for me to track her finances, she lost interest and never uses the online info. So I want to stop paying for that second account, and have her database function as a second database associated with my personal subscription.

When I switch to her database and try to connect to download transactions, it tells me the database has a different owner and requires that I log on to her Quicken account. This is apparently normal, and I've been doing it since the initial purchase.

How do I tell the database that its owner has changed, so it will let me use my personal Quicken account?

thecreator

Hi @exofriend ,

Okay. Before you stop that second account, you need to create a Dummy Quicken Data File with that second account. otherwise you won't be able to delete the information in the cloud. The Dummy File should be a file, with Mobile Enabled with a Simple Cash Account.

Then using the Dummy File, click Edit then click Preferences. Now click Cloud Accounts.

On Cloud Account Details

click Cloud accounts associated with this Quicken ID.

Here you can delete the data.

Once the data is deleted, close all Windows and switch back to the Quicken File that you want to associate with your personal subscription.

Click Edit, then click Quicken ID,Sync & Alerts.

Click Sign in as a different user. Type "yes" to confirm sign out then click Sign Out.

Re-register with your personal Quicken ID.

Questions?

thecreator

Hi @exofriend ,

Okay. Before you stop that second account, you need to create a Dummy Quicken Data File with that second account. otherwise you won't be able to delete the information in the cloud. The Dummy File should be a file, with Mobile Enabled with a Simple Cash Account.

Then using the Dummy File, click Edit then click Preferences. Now click Cloud Accounts.

On Cloud Account Details

click Cloud accounts associated with this Quicken ID.

Here you can delete the data.

Once the data is deleted, close all Windows and switch back to the Quicken File that you want to associate with your personal subscription.

Click Edit, then click Quicken ID,Sync & Alerts.

Click Sign in as a different user. Type "yes" to confirm sign out then click Sign Out.

Re-register with your personal Quicken ID.

Questions?

exofriend

It worked! Thanks! I doubt I'd have ever figured that out on my own.