Upgrade Alert

CaseyLand
CaseyLand Quicken Windows Subscription Member
in Errors and Troubleshooting (Quicken on the Web)
Every time I login to the website I keep getting a message that I need to update my desktop version, I'm running V 24 and I'm able to sync so I'm not sure why I keep getting this message.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    "V 24" is not precise enough.
    The current Q 2020 release, as shown by Help / About Quicken is Release R 24.14 for the US version
    If you're not on R 24.14, please update Quicken on your desktop / laptop: Click Help / Check for Updates
  • CaseyLand
    CaseyLand Quicken Windows Subscription Member
    I think it is "precise" enough since the alert is saying to "170082 R15.16 or higher" and assuming this is some type of bug is why I'm asking. Yes I have the most current version since I just reinstalled it yesterday since I'm dealing with its poor speed performance. I haven't had this issue before with my already installed versions using the web but after support had me uninstall and reinstall it this has been popping up.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    You get the honor to contact Support again and let them work on it some more.
    AFAIK, you're the first one here in the Community to report this particular issue.
    Sorry I can't be of any more help.
  • CaseyLand
    CaseyLand Quicken Windows Subscription Member
    OK, thought this might have come up before for other users.
This discussion has been closed.

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