Wells Fargo Password being requested even though it's in the password vault

I can't seem to figure out how to get Quicken on the Web to retain the Wells Fargo password that is stored in my Windows desktop password vault. It works fine for desktop 1-step update, but requests the password when logging into Quicken on the Web. I don't see a way to store the password in the settings gear for the web.

Comments

  • akin007
    akin007 Member ✭✭
    Just to help further clarify, I'm using Direct Connect with Wells Fargo
  • Quicken Sarah
    Quicken Sarah Administrator, Moderator mod
    Hello @akin007

    Thank you for taking the time to share your question with the Community, although I apologize that you have not yet received a response.

    If you haven't already, please review the information available here, especially the section at the bottom for "Invalid Parameter Errors", for more information on why you will receive a prompt to enter the password for Wells Fargo in both the Quicken Mobile and Web companion apps.

    I've also highlighted the pertinent section below for your convenience.


    I hope this information is helpful and please let us know if there are any further questions/concerns the Community may assist with.

    Thank you,

    Sarah
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