I can't remove an online bill , When I click "remove" I get the following screen.

attached is a screenshot of what comes up when I click remove. after I click "remove" in this it does not go away. When I go to "tools>online payee list" it is grayed out.

Answers

  • FrankxFrankx Member ✭✭✭✭
    Hi @cwil319,

    What version and build of Quicken are you using?  Were you connected/online when you tried to remove the biller (or did Quicken attempt to go online after you pushed the "Remove" button?
    Frankx

    Quicken H&B-2017 - Ver. R19.8 - Build 26.1.19.8  - Windows 10 Home - Ver. 1909
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Like" (below), so others will know! Thank you.  -
  • cwil319cwil319 Member
    Version R24.14 Build 27.1.24.14. I was not online as far as I know, Quicken did not appear to go online.
  • FrankxFrankx Member ✭✭✭✭
    @cwi319,

    That seems odd.  What's the current status?  Did you shut down Quicken and re-open it? If it is still "stuck", you might want to do a One Step Update to see if that clears it.
    Frankx

    Quicken H&B-2017 - Ver. R19.8 - Build 26.1.19.8  - Windows 10 Home - Ver. 1909
                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Like" (below), so others will know! Thank you.  -
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