How do I send rental invoices in Quicken rental application

glasgk

I am attempting to send rental invoices. The program says they were successfully sent, but nothing was. What do I need to do to get the invoices to send?

Quicken_Natalie

Hello @glasgk,

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

I have done some research on this and found that this is actually a long-standing issue that is caused by the email provider flagging the rent reminder email as spam and therefore blocking it. 

A couple of things you can try -- You can send it to a different email address that uses a different provider. AOL and Yahoo are the two primary email providers that we suggest Users avoid using. 

You can also check your spam/reported email settings and remove the "spam" mark from Quicken's IP.

If that does not resolve the issue, then you would ultimately need to work with the blocking service/email provider to have Quicken's IP whitelisted. 

I hope this helps!

-Quicken Natalie

glasgk

Just to correct.... I am trying to email rent reminders from the rental program.

Quicken_Natalie

Hello @glasgk,

Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

I have done some research on this and found that this is actually a long-standing issue that is caused by the email provider flagging the rent reminder email as spam and therefore blocking it. 

A couple of things you can try -- You can send it to a different email address that uses a different provider. AOL and Yahoo are the two primary email providers that we suggest Users avoid using. 

You can also check your spam/reported email settings and remove the "spam" mark from Quicken's IP.

If that does not resolve the issue, then you would ultimately need to work with the blocking service/email provider to have Quicken's IP whitelisted. 

I hope this helps!

-Quicken Natalie