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My Intuit ID doesn't work

cdharris

My PC crashed and I had to reinstall Quicken 2015 on my new PC. I still had the original install file purchased from Amazon 4 years ago. After reinstalling, I tried to open my data file and was asked to log in with my Intuit ID. I tried my current ID (I use it for Quickbooks) and 2 different old IDs but get the same message every time: "An unknown error occurred. Please try to connect later." I also get an error when I try to create a new account. What can I do? I need to get into Quicken.

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Comments

Frankx

Hi @cdharris,

I assume that you know that Quicken 2015 is no longer being supported by Quicken. I also assume that you've been using Q 2015 and manually entering all new transactions - i.e. you haven't been downloading any data - is this correct?

thecreator

Hi @cdharris ,

Go to: http://www.quicknperlwiz.com/quickenpatches.html

Download the latest patch for Quicken 2015.

R17.4 Mondo.

Run as administrator to install with Quicken 2015, closed.

cdharris

Thanks very much. I'll give that a try.

cdharris

> @Frankx said:
> Hi @cdharris,
>
> I assume that you know that Quicken 2015 is no longer being supported by Quicken.
No I did not.

>I also assume that you've been using Q 2015 and manually entering all new >transactions - i.e. you haven't been downloading any data - is this correct?
Correct, I did not download data.

Frankx

@cdharris,

Okay, then the Mondo Patch (as suggested above by @thecreator) should do the trick!