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My Intuit ID doesn't work
cdharris
Member ✭✭
My PC crashed and I had to reinstall Quicken 2015 on my new PC. I still had the original install file purchased from Amazon 4 years ago. After reinstalling, I tried to open my data file and was asked to log in with my Intuit ID. I tried my current ID (I use it for Quickbooks) and 2 different old IDs but get the same message every time: "An unknown error occurred. Please try to connect later." I also get an error when I try to create a new account. What can I do? I need to get into Quicken.
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Comments
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Hi @cdharris,
I assume that you know that Quicken 2015 is no longer being supported by Quicken. I also assume that you've been using Q 2015 and manually entering all new transactions - i.e. you haven't been downloading any data - is this correct?
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0 -
Hi @cdharris ,
Go to: http://www.quicknperlwiz.com/quickenpatches.html
Download the latest patch for Quicken 2015.
R17.4 Mondo.
Run as administrator to install with Quicken 2015, closed.
thecreator - User of Quicken Subscription R32.12 USA & Quicken 2017 HBRP R20.6 USA
Windows 10 Pro 32 & 64-Bit Build 21354.1
also Windows 10 Pro 64-Bit Build 19042.867
Note: Holding Down the Left Shift Key or Left Ctrl Key produces Window with Quicken 2019 in the Title Bar.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10 -
Thanks very much. I'll give that a try.0
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> @Frankx said:
> Hi @cdharris,
>
> I assume that you know that Quicken 2015 is no longer being supported by Quicken.
No I did not.
>I also assume that you've been using Q 2015 and manually entering all new >transactions - i.e. you haven't been downloading any data - is this correct?
Correct, I did not download data.0 -
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004
- - - - Quicken User since 1984 - - -
- If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you. -0
This discussion has been closed.