Can't get NCSECU to sync with mobile

Needausername

My desktop Quicken connects with my bank (NCSECU), just fine. I can't get it to sync with mobile and web, so I can use the mobile app. I put in my password, which is correct and works fine for desktop Quicken, and I get a "wrong password" error message. Anyone else having this issue?

Quicken_Tyka

Hello @Needausername

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so already, please take a moment to review the steps available here.

Please let me know if the trouble persists after completing these steps.

-Quicken Tyka

Quicken_Tyka

Hello all,

Thank you for the response, I have gone ahead and updated the link at "here."

I apologize for the confusion, let me know how it goes!

-Quicken Tyka

Quicken_Tyka

Hello @Needausername

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

If you haven't done so already, please take a moment to review the steps available here.

Please let me know if the trouble persists after completing these steps.

-Quicken Tyka

Larry Hinson

I am having actually the same issue. I tried clicking steps available here link but
got a site can't be reached message.

Larry Hinson

> @Needausername said:
> My desktop Quicken connects with my bank (NCSECU), just fine. I can't get it to sync with mobile and web, so I can use the mobile app. I put in my password, which is correct and works fine for desktop Quicken, and I get a "wrong password" error message. Anyone else having this issue?

Yes it has cause me to have to reset password at NCSECU because after multiple attempts on mobile app it locked me out.

Needausername

Thanks for the replies, Tyka and Larry.

Tyka, I'm getting the same result Larry did when I click on the link.

Quicken_Tyka

Hello all,

Thank you for the response, I have gone ahead and updated the link at "here."

I apologize for the confusion, let me know how it goes!

-Quicken Tyka

Larry Hinson

In the corrected link provided Step 1 solved my problem. Thank you!