My Category Summary has not worked for a year. How can I get it fixed?

judytnelson

I have been on hold for 20+ minutes on the phone, and if I try to click on "chat" there is no response on the page, so I am writing to this community. Thank you.

RickO

It's not clear what you mean by "has not worked", but the older Category Summary report is known to have some errors (it is being retired eventually). Instead of using that report, instead start with Create Transaction Report. It is not only more flexible, but will also hopefully solve whatever your issue is.

RickO

It's not clear what you mean by "has not worked", but the older Category Summary report is known to have some errors (it is being retired eventually). Instead of using that report, instead start with Create Transaction Report. It is not only more flexible, but will also hopefully solve whatever your issue is.

judytnelson

Thank you for your speedy reply. I shall try that right now!