nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

The update securities button in portfolio is not working, asking to connect to internet.

Virgil0

I am connected to internet and still is not working. what shall I do to make it work?

Find more posts tagged with

Windows

Accepted answers

Sherlock

Regarding the ability to update securities, Online Services for Quicken 2016 were discontinued 4/30/2019. https://www.quicken.com/support/quicken-discontinuation-policy

Regarding fonts in registers, select Edit > Preferences... and Fonts:

Image: https://us.v-cdn.net/6031128/uploads/editor/12/z4txcofx73n5.png

Virgil0

Thank you Sherlock. I didn’t know that “FONT” is hiding on Preferences under Register. I found it and is working only on accounts registers but not on Portfolio register. Any ideas how to make it work on portfolio register?

Sherlock

Virgil0 said:

Thank you Sherlock. I didn’t know that “FONT” is hiding on Preferences under Register. I found it and is working only on accounts registers but not on Portfolio register. Any ideas how to make it work on portfolio register?

Investment register's fonts are fixed.

If it's an overall larger font size you're after, you may check View > Use Larger Font.

Virgil0

Thank you again. I've got it and it's working.

All comments

Ps56k2

How are you physically connecting to the Internet ?

Do you have the usual Internet or WiFi icon
in the lower right area of the Windows bar ?

Virgil0

Thank you "ps56k" for answering. Yes i do have in the lower right area the bars. when I click on them, a little window open and is telling me: "Wireless Network Connection - Internet access connected".

Quicken Sarah

Hello @Virgil0

Thank you for confirming that the internet is connected, although I apologize that you have not yet received a follow-up response.

May I ask, do you have any accounts connected for downloading transactions in your Quicken data file? If so, are the accounts updating correctly? Or do you also receive an error about the internet connection?

If you haven't already, please also open Quicken and go to the Edit menu > Preferences > Quicken ID Sync & Alerts option.

On the right side of the window, is your Quicken ID information listed? Or do you see a "Try Again" link?

If a "Try Again" link appears, please click the link and re-enter your Quicken ID login credentials, then try to update the securities once more.

Does the error still occur? Please let us know, thank you.

Sarah

Virgil0

Hi Sarah and thank you for taking time to help me. I tried everything you said, I entered the password and every time I do that is telling me that I don't have internet connection, which is not true. Lately I update my portfolio manually, one security at a time which is very cumbersome. Do you think there is a solution to my problem?

Quicken Sarah

Hi @Virgil0

Thank you for trying and posting back with the updated information.

Please return to the Edit > Preferences > Quicken ID Sync & Alerts area once more and this time click the blue link that says "Sign in as a different user".

A window will open asking if you are sure that you want to sign out, we do. Type "yes" in the box at the bottom of the window.

Quicken should then refresh and show a blank Quicken ID sign in page. When it does, please close and re-open Quicken (this just forces a hard refresh of the data file and ensures the sign-out is logged).

With Quicken open again, sign-in in with the same Quicken ID and password that you are currently using and click through the registration windows until you can see your data file again.

Do the securities now update correctly? Or do you still receive the internet connection error?

Please let me know, thank you.

Sarah

Virgil0

Could anyone tell me how to change font in quicken?

Sherlock

Virgil0

Sherlock

Virgil0 said:

Thank you Sherlock. I didn’t know that “FONT” is hiding on Preferences under Register. I found it and is working only on accounts registers but not on Portfolio register. Any ideas how to make it work on portfolio register?

Investment register's fonts are fixed.

If it's an overall larger font size you're after, you may check View > Use Larger Font.

Virgil0

Thank you again. I've got it and it's working.

Ps56k2

just to follow up -

how or what did any of this have to do with Quicken generating the error message
about - Connecting To The Internet -or was there never a real error message ???