Bill Manager: New "Online Billers" become associated with wrong default payment account

mjbank

If you choose "Enter" for an online biller, you can choose "Account to use". By default it shows, I think, the first one alphabetically. In my case it is showing a CLOSED account I keep around for historical purposes.

I guessed this didn't matter (except for being annoying since I would ALWAYS have to pick an account other than the default). However, I did notice that an alert from that biller DID show up on that default selected payment account, even when it was "hidden".

My Question: How do I change the "default" payment account that is magically associated with a biller?

Quicken_Natalie

Hello @mjbank,

Thank you for taking the time to visit the Community and post your question, although I apologize that you have not yet received a response.

When making a Quick Pay Payment, you can use any account that is enabled for Quick Pay. It appears that selecting a default Payment account is unavailable for this Payment type.

When making a Check Pay Payment, by default, Quicken will use the Payment account that you chose while setting up the Reminder. However, you can also use any Check Pay enabled account for this Payment type.

Please see the information available here for more details.

Thank you,

Quicken Natalie

mjbank

BTW: With Manual Billers, you can specify the default "From account", which makes sense since Quicken has to know what account to draft the check on. But if I Quick Pay an online biller, won't it ALSO need to know what account to EFT the money from? Why can't I set THAT default?

P.S. according to the "Payment Accounts" pop-up, I have 17 accounts, but only one has any green checks (and it has both green checks). Why do those other accounts even come into play with Quick Pay or Check Pay???

Quicken_Natalie

Hello @mjbank,

Thank you for taking the time to visit the Community and post your question, although I apologize that you have not yet received a response.

When making a Quick Pay Payment, you can use any account that is enabled for Quick Pay. It appears that selecting a default Payment account is unavailable for this Payment type.

When making a Check Pay Payment, by default, Quicken will use the Payment account that you chose while setting up the Reminder. However, you can also use any Check Pay enabled account for this Payment type.

Please see the information available here for more details.

Thank you,

Quicken Natalie

HJR

I hope this changes. I've already paid from the wrong account twice.