Just got the new update for Windows - Quicken is running, but can't access it on my screen

meyeroned

Quicken asked me to update to the latest release this morning. I did. Now, when quicken launches, in the taskbar you can see that it launched, but i can't find it on the rest of my monitor. It is like it is hidden. Since quicken does not have a minimize / maximize option, it looks like quicken is hidden but open.

As i roll over the taskbar, you can see that a window is displaying and wants me to interact with it, but the window is not accessable.

I have uninstalled and reinstalled and still the same issue.

Help!

Chris_QPW

For Windows 10 to get to the min/max menu from the taskbar do this:
Hover over the Quicken icon in the taskbar, when the small image shows up, right click on it.

And to fix your problem try this.
Select Move from that menu. Then hit one of your arrow keys a few times. Now when you move your mouse the window will move with it. Move it around until you can get it on your monitor.

Chris_QPW

P.S. Don't click the mouse button until you have it where you want it.

volvogirl

Also a general good fix is to reboot your computer.