I recently had to change my online banking password. Getting error code cc-502

MMLeichter52

I have open the quicken account and updated the account password with the new password but still get the same error.

I changed the password on Saturday couldn't logon. Tried again on Sunday. Same thing. Could this be because the bank hasn't run their overnight update??? If so I will wait until Tuesday morning and try again

BTW I sis check to make sure I entered the correct NEW password in update

Thanks for your assistance

Mal Leichter

Frankx

Hi @MMLeichter52,

THis problem usually has to do with the bank's servers.  Here's the guidance you should follow:  https://www.quicken.com/support/error-when-updating-accounts-cc-502

It is Very Important that you do not deactivate and reactivate your accounts - because that could cause more issues.

Let us know how this works out for you.

Frankx

Frankx

Hi @MMLeichter52,

THis problem usually has to do with the bank's servers.  Here's the guidance you should follow:  https://www.quicken.com/support/error-when-updating-accounts-cc-502

It is Very Important that you do not deactivate and reactivate your accounts - because that could cause more issues.

Let us know how this works out for you.

Frankx