I recently installed (updated) Quicken 2020, Version 25.21, US version, and it fails.

When I try to open it, I see my files for a split second, then a blank screen, then a login screen for a split second, then the blank screen again. I contacted Quicken support, and for two hours we got no where. I contacted Best Buy's Geek Squad, and they reviewed all my settings, permissions, updates, but again got no where after two hours. I'd like to go back to my old version so that I could pay my bills, but I'm concerned that if I do, data may be lost due to the update.
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Premier on Windows 10
Before giving up, I would try this procedure without skipping a step:
https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions
Windows 10 Pro 32 & 64-Bit Build 21292.1010
also Windows 10 Pro 64-Bit Build 19042.746
Note: Product What's New in Quicken is grayed out.. Also Year is stuck on 2020 and Copyright Date is stuck 2018 in About Quicken.
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1