partial download error with Wells Fargo accounts (Q Mac)

jeff1casey

For the last week I have been receiving a partial download error when updating my online accounts with Wells Fargo. It varies with error (-25), error (-28), error (-30). My credentials have not changed and I can still access my accounts through the bank website. I have tried deactivating and reactivating downloads as suggested in the help articles. I have accounts with BOA that are working fine.

Quicken Francisco

Hello @jeff1casey

 

Thank you for reaching out on the community and telling us about your issue. Can you try something for me and see how this works out? Can you go ahead and deactivate all of your wells Fargo accounts again and we're going to reconnect them but instead of using the normal Wells Fargo method can you try wellsfargononqfx.scr 

This is another connection method to Wells Fargo that connect a bit easier 

 

Please let us know if this helps resolve the issue for you.

 

Thanks,

 

Quicken Francisco

Quicken Francisco

Hello @jeff1casey

 

Thank you for reaching out on the community and telling us about your issue. Can you try something for me and see how this works out? Can you go ahead and deactivate all of your wells Fargo accounts again and we're going to reconnect them but instead of using the normal Wells Fargo method can you try wellsfargononqfx.scr 

This is another connection method to Wells Fargo that connect a bit easier 

 

Please let us know if this helps resolve the issue for you.

 

Thanks,

 

Quicken Francisco

jeff1casey

Fransisco, that did the trick, thank you!

Quicken Francisco

@jeff1casey

Awesome to hear! Please let us know if you do have any issues in the future!

- Quicken Francisco