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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Got an unnecessary placeholder entry when correcting a brokerage download error.
Dana
The image below shows a Quicken placeholder that is not needed. It showed up after I enter the correct transaction below it. How do I delete it?
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Accepted answers
Frankx
HI
@Dana
,
It is odd that the placeholder didn't show up until recently, if you are downloading to the account on a regular basis. In any event, if the account balances otherwise, all you need to do is delete the placeholder transaction.
Let me know of you have any follow-up questions.
Frankx
All comments
Frankx
Hi @ Dana,
Is the buy transaction a recent one? Has the "settlement" on the buy transaction been processed in the brokerage account yet?
From the image you posted, it is likely that this is a recent transaction which hasn't been settled yet (but will be settled in a few days). As a result the total balance of the account is overstated because the cash hasn't been deducted yet. If that's the case, it will be back in balance once the settlement transaction is posted. Or you could just delete the placeholder for now.
Frankx
Dana
The transaction in question occurred on Oct. 31, 2019 (ironic, no?), but the placeholder entry didn't show until Jan. 2020. On that Oct date, there was adequate cash for the buy transaction.
Frankx
HI
@Dana
,
It is odd that the placeholder didn't show up until recently, if you are downloading to the account on a regular basis. In any event, if the account balances otherwise, all you need to do is delete the placeholder transaction.
Let me know of you have any follow-up questions.
Frankx
Dana
As an aside, the "adjustment" entry for the cash remained or returned after I deleted it. I picked a later date to enter a cash adjustment of my own in order to reconcile the cash balance at 12/31/2019. I just do quarterly cash reconciliations any way.
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