Quicken crashes, hangs or loops at startup?
Please try this:
Reboot Windows. Close Quicken (or do not start it at all). Use Windows File Explorer to locate and rename your current Quicken data file, for example, from Qdata.QDF to QdataX.QDF Usually this file is located in your \Documents\Quicken folder.
Having done that start Quicken as usual from the Start Menu or Desktop Quicken icon. If Quicken cannot find your current data file during startup it should just simply load the program and give you either a nearly blank menu screen or one that has options to start as new user, restore from backup, etc.
Hello @Mike
Thank you for reaching out on the community and telling us about your issue. I would definitely try the uninstall and reinstall first see what happens with that first. If that does not work we could also try seeing if we down patch back to an older version. The download for an older patch can be found here. Try the R25.18 Patch and see if you still bugsplat. You might want to also see if you're able to make a new test file if the program lets you in and see if behaves the same way.
Please let us know if this helps resolve the issue for you.
Thanks,
Quicken Francisco
