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Why will Royal Bank not connect my Joint Account. It used to be OK

So through repeated fixes and Royal Bank issues I am stuck with a Joint account that will not be recognized. My Credit card, chequing and Visa are all in there. But my previously working Line of Credit and my previously working Joint account, not. I have edited the numbers to make the they're right. I have deactivated and reactivated several times. no avail. Only 3 out of 5 accounts still are recognized. What is the fix? If there is one.

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