How to download and install a supported version of Quicken (again) after you bought it
https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it
Note: Quicken Canada users need to logon to https://www.quicken.com/canada/my-account instead of the US site, then follow the rest of the instructions
If that doesn't resolve the issue, please contact Quicken Support at https://www.quicken.com/support#contact-support
If you don't see your download file in the Quicken account you're looking at right now, you might have more than one account at quicken.com. Please follow the "How do I download …" link , specifically the section about "What if I don't see my software ..."