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Activation Number

sjtcpa00

I upgraded today. When I try to login, it is prompting me for an activation number. I say activation number is in e-mail but it is not. How do I get activation number.

Steve

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Sherlock

If you purchase a subscription from a retailer, you should have obtained an activation code.

If you purchased a subscription from Quicken, you do not need an activation code as the subscription is immediately activated for the Quicken ID used. If you're being prompted to provide an activation code, I suggest you reset the Quicken ID associated with the data file:

Select Edit > Preferences...
Select Quicken ID, Sync & Alerts
Select Sign in as a different user
Enter yes
Select Sign Out
Sign in with your Quicken ID

thecreator

@sjtcpa00

Hi Steve,

Where did you purchased Quicken Subscription from?

sjtcpa00

I purchased from quicken via web

thecreator

Hi @sjtcpa00 ,

You downloaded the wrong installer.

Use this procedure: https://community.quicken.com/discussion/7844658/installing-reinstalling-windows-quicken-subscription-editions

Just remember that in order for QCleanUi to work correctly, both files must resided in its own folder, without any other files.

Please don't skip a step and report back.