When I try to update an account I get "website has a new page or pop-up window." Not so.

Question

When I try to update my account I get "Your financial institution's website has a new page or pop-up window that needs your response."  When I log on directly there are no new pages or pop-up windows.  Can someone please help me?

Quicken Diana · Accepted Answer

@ Nelius

Hello, thank you for
reaching out on the Community! Though there may not be a pop-up directly on the
webpage of your financial institution, there could be a message in the inbox
within your account. Check there, if you are able, and please let me know if there
was a message that you were able to clear, and if you are now able to update
your account in Quicken.

-              Quicken
Diana