Try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy Do note that a full Sync process may take many minutes to complete.
Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud
Also see https://www.quicken.com/support/troubleshooting-quicken-mobile-companion-app and https://community.quicken.com/discussion/7856172/faq-common-mobile-web-sync-errors-and-solutions#latest