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Quicken Classic for Windows
Errors and Troubleshooting (Windows)
Trying to update account info - Quicken ID screen hangs blankly
sally willard
I'm trying to update my account settings - reset or deactivate same result - and the quicken id screen opens and sits on top staring at me blankly.
What do i need to do to make it work?
~ Sally
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Accepted answers
Sherlock
If you haven't already, I suggest you reset the
Quicken ID
associated with the data file:
Select
Edit > Preferences...
Select
Quicken ID, Sync & Alerts
Select S
ign in as a different user
Enter
yes
Select S
ign Out
Sign in with your
Quicken ID
All comments
sally willard
Addendum: When I do get a screen to display - e.g., opening quicken - I enter my login info and I get an "oops. something went wrong." message. there is a link but it takes me to a page that tells me to do what i'm trying to do. it's a cycle and I end up at the place I started.
Sherlock
If you haven't already, I suggest you reset the
Quicken ID
associated with the data file:
Select
Edit > Preferences...
Select
Quicken ID, Sync & Alerts
Select S
ign in as a different user
Enter
yes
Select S
ign Out
Sign in with your
Quicken ID
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