Trying to update account info - Quicken ID screen hangs blankly

I'm trying to update my account settings - reset or deactivate same result - and the quicken id screen opens and sits on top staring at me blankly.

What do i need to do to make it work?

~ Sally

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Answers

  • sally willard
    sally willard Member ✭✭
    Addendum: When I do get a screen to display - e.g., opening quicken - I enter my login info and I get an "oops. something went wrong." message. there is a link but it takes me to a page that tells me to do what i'm trying to do. it's a cycle and I end up at the place I started.