Thank you for
reaching out on the community and telling us about your issue. Could you explain a little bit more? Are you downloading transactions or are you trying to manually enter them? You do mention reinstalling and it still having the same effect.lets try a mondo patch to see if it's able to change anything. The download and instructions are here. One other thing could you also take a screenshot of the issue if it does not work.
Please let us know how it goes!