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Snyc does not work when using One Step Update

Sync is set up to update the Cloud when doing One Step Update but it doesn't work. I need to manually go in and click on the Sync Now button to get it to work. When I do it manually it works fine.

Best Answers

  • klinedx
    klinedx Member ✭✭
    Accepted Answer
    Went through the steps and the problem has been sloved.

Answers

  • Hello @klinedx

     

    Thank you for reaching out on the community and telling us about your issue. Have you taken a look at this article here for troubleshooting resolving the issue? I would give the article a try and see if we're able to get it to update during the One step update.


    Please let us know how it goes!

     

    Thanks,

     

    Quicken Francisco


  • klinedx
    klinedx Member ✭✭
    When I do a One Step Update the Summary indicates that the Cloud Sync was Successful. But when I go into the Mobile Web the last sync was the one I did yesterday.

    If I click on Sync Now it runs just fine.

    Is there a way to Sync to Mobile Web via the PC Version automatically thru Scheduled One Step Update?
  • klinedx
    klinedx Member ✭✭
    Accepted Answer
    Went through the steps and the problem has been sloved.
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