Snyc does not work when using One Step Update

Question

Sync is set up to update the Cloud when doing One Step Update but it doesn't work.  I need to manually go in and click on the Sync Now button to get it to work.  When I do it manually it works fine.

Quicken Sarah · Accepted Answer

Hello @klinedx

Thank you for providing those additional details, although I apologize that you have not yet received a follow-up response.

From the description provided, it sounds as though there is a 'disconnect' in the sync.  If you haven't already, I would recommend reviewing the information and steps available here.

Please let us know if this helps to restore the cloud sync while running the One Step Update, or if issues persist.

Thank you,

Sarah

klinedx · Accepted Answer

Went through the steps and the problem has been sloved.