Eric
Thank you for reaching out in the Community though I’m sorry that you are experiencing this issue. This issue seems to be happening when duplicate Check Pay Payees are created. Please follow these steps to fix it:
- Choose the financial account that is enabled for Check Pay, bringing you to the register for said account.
- As if you are creating a new transaction, type PAY in the CHECK # column.
- In the PAYEE field, find the payee that is duplicated
- Select the duplicate, click on the NEW button and select DELETE.
- Close and reopen Quicken
Please let us know if this fixes the issue.
Thank you
- Quicken Diana