How do I disable cloud sync of my accounts?

Dennis Mc

I've tried signing in as a different user, but I do not get an option to disable sync. I didn't intentionally enable sync since I have no use for mobile banking. How do I disable it, and why is Quicken doing this?
Thanks,
Dennis

markus1957

Go down to the next section in Preferences, Quicken ID.  Click sign in as a different user, then sign back in with your same ID/PW.

thecreator

Hi @""Dennis Mc" ,

The only thing that gets Sync to the Cloud, is the name of your Quicken Data File. That's it.

If you go to:  https://www.quicken.com/  Move the mouse over SIGN IN and click Quicken on the Web.

Then sign in on the next page with your Quicken  User ID and password.

I got:

Hello.

It looks like you have not synced your accounts yet

To sync your accounts from Quicken for Windows:

And Open Quicken.
Click Edit then Preferences.
Click on Quicken Mobile & Web. You should see:



This indicates that Sync is Off.

Dennis Mc

Thank you. When I view Preferences>Mobile&Web the message is "We could not retrieve your cloud account information. Try Again." When I try again, I get the same request to 'try again.' What does that suggest? Periodically, I still get a spinning wheel and message that my accounts are being synced to the 'cloud, ' and I want to stop that.

Thanks,
Dennis

markus1957

Go down to the next section in Preferences, Quicken ID.  Click sign in as a different user, then sign back in with your same ID/PW.