Venmo stopped working

Tom Arons · May 2020

I've been linked to my venmo account for a while with no problem. A couple of days ago I got an error message during update:
ACCOUNT_MISMATCH:ccscrape.106:Account not found. No accounts returned - case 106.
There is a "Fix It" button which I pressed and which takes me to the account set up dialogue.
When I try to set up the account again I get this error after entering my username and password:
AGGREGATOR_IN_ERROR (FI_TIMEOUT:ccscrape.102)
There's a "Try Again" button which returns the same error.
I get email from Venmo every time I attempt to set things up about a sign in attempt from a new device.
Something similar to this happened a couple of weeks ago, but then re-linking the account worked.

Quicken Francisco · May 2020

Hello @Tom Arons

Thank you for reaching out on the community and telling us about your issue. I believe that you've already tried to deactivate and reactivate. Given the nature that you're currently receiving two different errors, I would recommend contacting support so that we're able to collect logs and see if we're able to find the error.

I will also leave you our hours below so that way you can find a time that best suits you.

Thanks,

-Quicken Francisco

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Quicken Francisco · May 2020