The last 3 updates have taken forever. I have super-fast internet, so it's not an internet connection issue. The first account (American Express) is a direct connect connection, and finishes very quickly (several seconds). Chase is the other Direct connection account, and takes several minutes to complete, and the second Chase account has not finished after 14 minutes!
There are still about 20 accounts to go.
It never used to take this long. It's been taking longer lately, but several minutes, not hour(s).
I've followed the troubleshooting steps found elsewhere, including copying the file to a new file, validating the file, then super-validating the file. No real errors found.
I have no idea what to try next.
Should be the latest version available, but since it's still 'stuck' I can't get to the exact version number right now. Earlier today, I downloaded quicken from quicken.com, from my account page, and when I installed it, it told me I had to uninstall before it would install, which I did, so it's whatever version the site presented me. The only way to update, that I know of is the one step update, which simply does not work now.
I ended up killing Quicken after 35 minutes with no progress, and it almost locking up my system. No other programs would respond, and my computer became basically useless.
Just opened it again to see..
R26.17
27.1.26.17
I did manage to run a speedtest while Quicken was "working", and have attached those results also.
** as an aside, why in the world would you not allow .txt files to be uploaded?!?!? That's the format your program saves the log files into, so making me convert them is beyond absurd.
