New Windows Membership left a 7-month gap in the middle of the register

On May 1, I upgraded my account and installed Quicken – Deluxe 2020 Version R26.17, Build

After 1-step update, there is a 7-month gap in the middle of the Citicard register and all the missing transactions went into a new account that was automatically created.

The new acct has the same name as the original, except it is followed by the number 2. Restore from backup? Merge the bogus account into the real one? Reinstall? Phone support?

Best Answer


  • Steve Naz
    Steve Naz Member ✭✭
    I've used Quicken almost daily since 1992. I'll try to contact phone support.
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