CC-506 errors when syncing PNC Bank credit card

mwhite7779

This has been happening for a few weeks now. Whenever I try to sync my PNC bank credit card, I get a CC-506 error. It says this means the account was closed, or it's nickname changed. Neither of these is true. Quicken takes me through a wizard that tries to reset the account, but this does not help and it ends up failing.

Version R26.17.

Any help appreciated.

jfclague

You need to deactivate the account and then reactivate. It will work after that.

jfclague

You need to deactivate the account and then reactivate. It will work after that.

mwhite7779

Worked!!!!